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    Privacy Policy

    We are committed to protecting your privacy and ensuring your personal and medical information is handled with the utmost care and security.

    Last Updated: 6/5/2026

    1. Introduction

    Welcome to Accident Solution LLC. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to connect with medical and legal professionals after an accident.

    Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

    2. Information We Collect

    We may collect information about you in a variety of ways. The information we may collect includes:

    • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register or express an interest in obtaining information about us or our products and services.
    • Accident & Medical Data: Details regarding your accident, injuries, and medical needs, which you provide to help us connect you with the appropriate professionals.
    • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

    3. How We Use Your Information

    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

    • Connect you with highly-rated attorneys and medical providers suited to your specific case.
    • Facilitate communication between you and our network partners.
    • Respond to customer service requests and provide support.
    • Send you a newsletter or marketing communications (which you can opt out of at any time).
    • Increase the efficiency and operation of the Site and our services.

    4. AI & Automated Communications

    To provide immediate and efficient support, Accident Solution LLC utilizes advanced Artificial Intelligence (AI) technologies.

    • AI Assistants: You may interact with AI-driven chatbots or voice assistants for initial intake, scheduling, and answering frequently asked questions.
    • Automated Processing: We use AI to analyze the details of your accident to quickly match you with the best available legal and medical resources.
    • Consent: By using our services and submitting your information, you expressly consent to be contacted by our AI assistants via phone calls or text messages.

    5. A2P SMS Policy & Text Messaging

    We use Application-to-Person (A2P) SMS messaging to send you important updates regarding your case, appointment reminders, and follow-ups.

    • Opt-In: By providing your phone number and checking the consent box on our forms, you agree to receive SMS messages from Accident Solution LLC.
    • Message Frequency: Message frequency varies based on your case activity.
    • Rates: Standard message and data rates may apply depending on your mobile carrier plan.
    • Opt-Out: You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. After you send the SMS message "STOP", we will send you an SMS message to confirm that you have been unsubscribed.
    • Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.

    6. Information Sharing & Disclosure

    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    • Network Partners: We share your information with attorneys, chiropractors, physical therapists, and other medical professionals within our network to evaluate and assist with your case.
    • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
    • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.

    We do not sell your personal information to third parties for their independent marketing purposes.

    7. Data Security

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

    8. Your Privacy Rights

    Depending on your state of residence (such as California under the CCPA/CPRA), you may have specific rights regarding your personal information:

    • The right to request access to the personal information we collect from you.
    • The right to request that we delete your personal information.
    • The right to opt-out of the sale or sharing of your personal information.
    • The right to non-discrimination for exercising your privacy rights.

    To exercise these rights, please contact us using the information provided below.

    9. Contact Us

    If you have questions or comments about this Privacy Policy, please contact us at:

    Accident Solution LLC

    Phone: +1 800-800-6219

    Email: support@accidentsolutionllc.com